Have you ever tried to move a piece of string by pushing from one end? It’s a difficult thing to do. The end can be elusive and difficult to control. Even if you succeed in moving it, you tend to wind up with a scrunched string cluster – and very little, if any, movement at the other end of the string. It’s time for us to pull the string instead of push it! Let’s talk about why – and how this change is the secret to succeeding in the new 2018 Accountability System.